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Project 1
Distributor | Oracle CPQ & OSvC
Background
The client is a global leader in sourcing and distributing pharmaceutical supplies for over 10+ years in clinical trials. They’re an agile supplier with expertise in new regulations and drug demands. Their facilities are fully staffed with clinical trial supply specialists that oversee logistics and depot management.
Challenges
The client wanted to digitally transform their business due to the following challenges:
Leaf Business Consulting Services
Objectives
Based on the challenges that they had with their systems and processes, the following were the primary objectives of their digital transformation:
Leaf Business consulting Services was involved in the design, architecture, and implementation of the digital transformation solution using Oracle Engagement Cloud (OEC) and Oracle CPQ Cloud. The following were implemented as part of the projec
Leaf Business Consulting Services
Outcomes
After the implementation of the creative solution by the experts at SoftClouds, these were the advantages gained by our client:
Project 2
Data Centers | Oracle CPQ
Background
The client is an American multinational company headquartered in California specializing in Internet connection and data centers. The company is a leader in the global co-location data center market share, with 229 data centers in 27 countries on five continents.
Challenges
Before implementing Leaf Business consulting Services solutions, the client encountered various challenges like system configurations that couldn’t be done in the field and a Legacy Siebel install with unique customized designs requiring technical expertise and time to configure. It also had call center agents that required long training cycles to become proficient.
Leaf Business Consulting Services
Solutions
Leaf Business consulting Services provided a comprehensive 360-degree solution that was innovative and utilized a variety of platforms, including Oracle CPQ Cloud. We engaged in the design, architecture, and implementation of better business processes, such as:
Leaf Business Consulting Services
Outcomes
Leaf Business consulting Services was able to efficiently reorganize and bring the client’s processes up to date to ensure the project’s success. As a result, the client obtained these benefits:
Project 3
Logistics | Oracle Engagement Cloud
Background
The client is a worldwide logistics firm that provides services for ocean freight consolidation, air freight, and over-the-road delivery of products and commodities and storage space for corporations and individuals. Highly qualified logistics specialists meet customers’ demands and employ innovative technologies to design shipping solutions.
Challenges
Before implementing Leaf Business consulting Services solutions, the client encountered various challenges like poor prospect/contact management, along with the following:
Leaf Business Consulting Services
Solutions
Leaf Business consulting Services provided a comprehensive 360-degree solution that was innovative and utilized a variety of platforms, including Oracle Marketing Cloud (OMC) and Oracle Engagement Cloud (OEC) We engaged in the design, architecture, and implementation of better business processes, including:
Leaf Business Consulting Services
Outcomes
Leaf Business consulting Services implementation was a huge success. We completely transformed the client’s operations and brought them to state-of-the-art standards. As a result of our innovative solution, the client achieved the following benefits:
Project 4
Telecom | Oracle Service Cloud
Background
The client is a global leader in communications helping millions of businesses connect better – through voice, video conferencing, chat, contact center, business email and productivity, file sharing and backup, security, archiving, and more – from everywhere and anytime.
Challenges
The client wanted to improve their business process due to some challenges like:
Leaf Business Consulting Services
Solutions
The architects at Leaf Business consulting Services implemented Oracle Service Cloud (OSvC) to better the business process of the client with the following primary steps:
Leaf Business Consulting Services
Outcomes
These were the benefits acquired by our client after the specialists at Leaf Business consulting Services implemented the inventive solution: